A few minutes in the chair with Ben, and you immediately feel at home, like you've known each other for many years - so much that I even forget that I'm in a casting session! He's so wonderfully encouraging, supportive and is your biggest cheerleader in the room - bringing the best out of you, or things you didn't even know you could do! I think he secretly has magic tricks up his sleeve, whatever it is, "it" works!

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