Ben is a brilliant casting director. He understands the actor's process. Casting often takes place in cold uninspirational environments and Ben always makes you feel warm and at ease in front of the camera. He acts with the actor so that the scene comes to life, simulating the actual environment in which we will be performing. And he's unconventional, which I love! Once he wanted me for a part I was unsure of playing and that was badly paid. I asked for a Valentine's card as a joke condition for accepting the job. Ben was ill but he took up my challenge and I duly received a Valentine's card with Ben's poor little ill face staring into the lens. I accepted the job immediately.